Our return policy lasts 30 days. Unfortunately if 30 days have passed since your purchase, we can’t offer you a refund or product exchange. 

Please do not return a product without contacting us first: sales@geniunerawhideleather.com

Due to COVID-19 if you return a product without contacting us before hand, there will be no refunds.

We are not taking Returns / Exchanges; Due to the Covid-19 crisis we are unable to take any returns of any kind.

Please make 100% sure that the item you buy is the one you want because you will be stuck with it.

If your return is approved: please send product to 
Belts, Buckles and Wallets
149 Bay Club Parkway
North East MD 21901
United States.

You are responsible for the return postage fee

Please send a prepaid postage if an exchange is requested.

Once your return is received and inspected, we will send you an email to notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

All return products will be assess a 30% restocking fee

Late or missing refunds (if applicable)

If you haven’t received a refund, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@geniunerawhideleather.com